Privacy policy

Our privacy policy outlines the ways in which we, at Petals in the Paddock, manage your personal details. 

Personal information we collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as "device information". This kind of information is collected through "cookies", "log files" and "web beacons". 

Furthermore, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address and phone number. We refer to this information as "order information". 

How do we use your personal information?

We use the order information that we collect generally to fulfil any orders placed through the site (including processing your payment information, arranging for delivery and confirmation of delivery). Also, we use this order information to communicate with you and screen our orders for potential risk of fraud.

Sharing your personal information 

We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site - you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at leanne@petalsinthepaddock.co.uk or by mail using the details provided below:

Petals in the Paddock Florist